Library

We share with you the example: Management of SLAs of purchases and services.

See how Femsa Uruguay developed the structure and stages to measure:

• The supplier's level of delivery, as well as to define the contractual penalties.
• Metering your own installation, removal and maintenance services.

Contact:

Andrea Basignani

andrea.basignani@kof.com.mx

Carlos Sanguino

carlos.sanguino@kof.com.mx

Look to the whole process which involve the customers potential analysis for placements and the authorization flow using the sales rep. system.

In addition to the monitoring the asset in the market, with operational discipline of different critical levels of sale, see as well as the very strong scanning process to validate the physical presence of the equipment.

The current situation is resulting in many EDF recalls, with clients closed due to the pandemic.

See the initiative to install cold equipment in alternative channels carried out by Brasal, focused on residential condominiums and offices.

Contact:

Anne Fayn

aaraujo@brasal.com.br

Contact:

Priscila Timo

ptimo@brasal.com.br

See how Andina Argentina achieved record placements in the month of March 2021, through a fast start of annual purchases, an aligned negotiation speech, a security protocol against covid and a motivated sales team together with the CDE area!


Video-Andina-Arg

Contact:

Carlos Flores

Cflores@koandina.com

Check how Paresa is involving its team in training, through an online learning platform!  

Get inspired by this good practice that brings together online courses and was developed by the EDF area together with the sales area.

The video shows the whole process:

Contact:

Maria Del Carmen Acuña

maria.acuna@koandina.com

+595 981 104827

Analyz Duarte

Analiz.Duarte@koandina.com

Once again, we have a bottler from the Center Region, Femsa Guatemala, adding an unprecedented good practice in which the team already begins to promote sales since its arrival to the customer  

Check the entire installation process of the equipment, from the registration of the application to the installation, including the filling of the equipment. 

The training done with the technical team, the planogram by channel, is also shared.

Contact:

Jimena Perez

jimena.perez@kof.com.mx

Sindy Solórzano

sindy.solorzano@kof.com.mx

See what Brasal is doing to encourage installation in buildings and condos right now, as well as the results!

Communication material includes:

• Webiste “Coca Cola na sua Casa”
• Vídeo “Coca Cola na sua casa”
• Program explanation presentation

LINK: https://cocacolanasuacasa.com.br/

E2E Team

Understand what Criotec is proposing to customers regarding the new normal and how it affects EDF models, with a new proposal for EDF types and doors!

E2E Team

Check out the award-winning case from Central and Eastern Europe developed by KO and bottler Hellenic on the next generation of cold space strategy leveraging the Internet of Things and connected equipment!

E2E Team

It is with great pleasure that we communicate to all of the Latam community the presentation of the E2E Program in the Global Growth Talks of the Coca-Cola company.

It is a monthly routine with leaders and representatives of the system from all over the world, in which a good practice around the globe is highlighted.

This month the E2E Program was invited to present all the work carried out in the southern region in recent years and that is now being implemented throughout Latam.

Explaining the history of creation of the diagnosis, gathering cases of good practices evidenced in various Bottlers, which cover processes of all the points involved in the EDF Area, from the purchase of assets to the end of their useful life.

People from all over the world were able to look at the work and understand how we implemented the project, transforming the EDF Area from a technical team to an income area, where the teams sell more!

You can access the company portal, register and see the entire presentation.

Link: https://groups.coca-cola.com/sites/CCC-Executional-Intelligence/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2FCCC%2DExecutional%2DIntelligence%2FShared%20Documents%2FGAT%20Cooler%20Excellence%20Recording%2Emp4&parent=%2Fsites%2FCCC%2DExecutional%2DIntelligence%2FShared%20Documents

Congratulations to all for the work over the years that is now being recognized globally.

Let's keep you informed.

E2E Team

We share with you a first example of the month of June: a Review of the Remote Solution and Communication App Technical Service for customers made by Embonor. Another example will be released next week.

The initiative was key for the current context and important for the direction for the sales team and customers.

Obs: the material includes a presentation of how the dynamic app is implemented for customers and technicians to carry out the entire technical service process.

Contact:

Fernando Veloso

Fernando.Veloso@embonor.cl

+56 9 5858 0744

If you think you have or know of a process, a new routine or something already established that would be interesting to share with the rest of the community, contact us!

Equipo E2E

We share with you the second example of the month of June: Paresa's E-Learning Digital Platform , developed by the CDE Area for training together with the Sales Force.

It is important for the current moment due to the easy access and offer of online courses that can be carried out remotely.

The video to the side shows the initiative and the whole process.

Contact

Maria Del Carmen Acuña

maria.acuna@koandina.com

+595 981 104827

Analyz Duarte

Analiz.Duarte@koandina.com

If you think you have or know of a process, a new routine or something already established that would be interesting to share with the rest of the community, contact us!

E2E Team

We share with you the example of the month of July of Embol: the creation of the CDE website and the development of a visual and 3D communication of the entire planogram and PICOS of equipment in the POS.

The initiative is fully digital in spirit and has been developed during this very complex period.

CDE's Website was developed on Embol's own official site and is available to all internal staff and clients. The official QR Code is being communicated to everyone.

Link: https://embol.com/equipo-de-frio-no/

The planogram and PICOS was made available in video format for the internal team to have access to the directions in a clear and visual way of executing the CDE at the POS.

Contact:

Marioli Ulloa

marioli.ulloa@embol.com

+591 7253402

If you think you have or know of a process, a new routine or something already established that would be interesting to share with the rest of the community, contact us!

E2E Team

We share with you the example of the month of August from Arca Lindley Peru: the resumption of the CDE monthly validation process in the post-covid market.

The initiative is essential for the current moment of asset control and already presents expressive results with the validation of 120k CDEs per month!

Contact:

Sylvia Rhodes

SRodas@lindley.pe

+51 987 820 629

If you think you have or know of a process, a new routine or something already established that would be interesting to share with the rest of the community, contact us!

E2E team

We share with you Reginald Lee's example of the month of September: the system developed to control movements of EDFs.

The initiative supported the Cold Equipment Area to consolidate all the reports received, having a better view of the whole!

Contact :

Daniel Giano

dgianico@relesa.com.ar

Marcelo Garcia

mgarcia@relesa.com.ar

E2E Team

We share with you the example of the month of October from Andina Chile: the complete and adapted zero sales analysis routine to overcome adversity.

The initiative was key to overcoming Chile's crisis of strikes and coronavirus and maintaining team management without purchases for control of its market!

Contact :

Marcelo Tapia

matapia@koandina.com

Philip Osiadacz

fosiadacz@koandina.com

Rocio Moreno

rmoreno@koandina.com

If you think you have or know of a process, a new routine or something already established that would be interesting to share with the rest of the community, contact us!

E2E TEAM

We share with you a first example of the month of November: a Video of the Automated Maintenance Line of the Andina Argentina Workshop. Another example will be released even this week.

Andina Argentina is the largest bottler in its country, with headquarters in Córdoba. A few years ago they have been working on the maintenance line project and now in 2020 they are finishing the first stage, ready to attend to all the services to be carried out in the workshop. In the future the idea is to expand for all the necessary movements in the warehouse.

The CDE flow is key to carrying out an optimized service with more efficiency, ergonomics and agility, being a reference and best practice.

Obs: the shared material is a video made by Andina Argentina to show the flow that the EDF goes through when having maintenance performed in the workshop.

Contact :

Carlos Flores

cflores@koandina.com

+54 93 51752 7511

If you think you have or know of a process, a new routine or something already established that would be interesting to share with the rest of the community, contact us!

E2E Team

We share with you the second example of the month of November: a dashboard of execution indicators prepared by Arca Argentina

The presentation shows the continuity of the market survey routine throughout the year 2020 and the strict control of the indicators with a dashboard developed internally.

Contact:

Ana Moya

ana.moya@arcacontal.com

Contact:

Roman DiNatale

romano.dinatale@arcacontal.com

If you think you have or know of a process, a new routine or something already established that would be interesting to share with the rest of the community, contact us!

E2E Team